Professional ITServices & Support
Known for our round-the-clock services, our complaint centers remain available 24/7/365 for multi-level SLA clients with premium engineering expertise.
IT Services & Consultancy
From business and IT consulting to process improvement and implementation, we offer technologies and business models that allow organizations to quickly and efficiently improve the way they do business.
- Network Architecture & Designing
- Business Process Reengineering
- Project Management
- Disaster Recovery Planning
- Solution Design & Architecture
- Custom Application Development
IT Services & Consultancy
Support & Maintenance
Comprehensive hardware & software maintenance services designed to meet the budgetary demands of all customers from Large Enterprises to Small set-ups.
- Service Level Agreement with Parts & Labor
- Service Level Agreement without Parts
- Call On-Site Support & Services
- Carry-in Equipment Repair & Diagnostic
- Remote Support and Maintenance
- Provisioning of Resident Engineers
Support & Maintenance
Training & Development
Comprehensive range of training services and learning solutions with customized and official training services tailored to specific needs of organizations.
- In-house Training Services
- High-tech Infrastructure Labs
- Modern Laboratory Environment
- Emerging Technologies Training
- Corporate Training Programs
- Custom Curriculum Development
Training & Development
Infrastructure Services
Solutions that drive customer's integrated network infrastructure and are most essential when planning to standardize the structure.
- Active Directory & Identity Management
- Exchange Migration & Deployment
- Systems Management
- Unified Communication
- Storage Solutions
- Security Solutions
Infrastructure Services
Business Process Outsourcing
Outsourcing services to enterprises to improve IT infrastructure and streamline business process automation.
- Full-time IT Support
- Infrastructure Management
- Cost Optimization
- Process Automation
- Expert Team Deployment
- Scalable Solutions
Business Process Outsourcing
Why Our Support Stands Out
Most of our technical resources are former employees of world's leading IT manufacturers with prestigious certifications.
Dedicated Service Desk
Round-the-clock support with dedicated service representatives.
24/7/365 Tier 1 Support
Multi-level SLA support available around the clock, every day.
Preventative Maintenance
Regular health checks and preventative maintenance options.
Case Management
Via email or helpline with choice of response times.
Flexible SLA Options
- Remote Support
- Business Hours Support
- Email Ticketing
- 48hr Response Time
- On-Site Support
- 24/7 Support
- Parts Included
- 4hr Response Time
- Preventive Maintenance
- Dedicated Engineer
- 24/7/365 Coverage
- Full Parts Coverage
- Immediate Response
- Custom SLA Terms
Need Expert IT Support?
Our team of certified engineers is ready to help you with any IT challenge. Contact us for a customized service agreement.