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MTEL 3000 IP PBX is an enterprise-level system with full
concurrent calls, suitable for medium-sized
enterprises with 128 to 1300 users.

  • Single machine Max SIP LICENSE : 1300
  • Single machine Max SIP trunk LICENSE : 500
  • Maximum Analog ports : 384FXO/FXS
  • Network interface : 3 Gigabit Ethernet  ports
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The MTEL 3000 IP PBX is a top-of-the-line enterprise solution, capable of handling large-scale operations with up to 128 to 1300 channels. With its all-in-one design, this stand-alone device seamlessly integrates analog, digital, and IP systems. Choose from a variety of configurable interface modules, including E1/T1, FXS, and FXO, to meet your specific requirements. The MTEL 3000 IP PBX supports IMS/NGN, serves as a trunk gateway, and provides access to PSTN through FXO/E1/T1 boards. Connect a range of downstream users, including analog phones, IAD gateways, SIP phones, POS machines, fax machines, video phones, and more. With its built-in SBC mechanism, you can rest assured that your system is protected from internet attacks. Enjoy seamless communication with support for 128-party conferences and a dual power supply for maximum reliability. The MTEL 3000 IP PBX is your solution for a secure, high-performing enterprise communications system.

Industrial-grade top CPU configuration

Multiple interface types design, strong compatibility

MTEL 3000 IP PBX dual power supply design

seamless power switching to ensure uninterrupted operation

Built-in SBC function, all-round protection

The software core adopts LINUX system

Product detailed parameters


Relay type: analog relay, analog extension, SIP relay, SIP extension
IP access type: static/DHCP/PPPoE/WAN sub-interface
Maximum FXO for a single machine: 384
Maximum FXS for a single machine: 84
Single machine maximum E1: 8
The largest single SIP user: 1000
Maximum IMS for a single machine: 1000
Can expand M host connections, that is
Maximum FXO: 384*M units
Maximum FXS: 384 *M units
Maximum E1: 6*M units
Maximum SIP users: 1000*M sets
Maximum IMS: 1000*M sets
Network interface: 3 gigabit network ports

Technical index

hardware configuration

Main processor: high-performance ARM CPU
Memory: 4Gb
Flash: 4Gb
Signaling and protocol: VoIP protocol: SIP protocol, network management protocol: SNMP, TR069
Voice codec: G.711U, G.711A, G.723, G.729, iLBC
DTMF: RFC2833, SIP Info, Inband
Fax business: support T.30, T.38, support transparent fax transmission, ensure reliable fax transmission
Voice processing: support dynamic jitter buffer (JITTER BUFFER), voice detection (VAD), echo cancellation, comfortable background noise generation (CNG)
Weight and size: Net weight: ≤19KG, form: ≤4.5U, standard rack、 Dimensions (W×D×H): 443×420×188mm
Power supply and power consumption: AC input rated voltage range 100V a.c.~240V a.c.50/60Hz
Maximum power consumption 300W
Environmental requirements: working environment temperature 0℃~40℃, environment relative humidity 5%~90%
Altitude: no performance degradation within 3000m, atmospheric pressure 86KPa~106KPa
Dustproof: the concentration of particles in the air is less than 180 mg/m3


Support SIP terminal phone: SIP multimedia terminal, ordinary SIP hard terminal, SIP soft terminal
Support POTS terminal phone: POTS phone connected with MTEL series
POTS phone connected to SIP IAD
IMS service: Supports access to the IMS network, and can act as an agent for users under the MTEL series and traditional PBX users connected through the MTEL series to register with IMS, so that users can enjoy various IMS services.
Call statistics: support detailed call records CDR, statistics of incoming, outgoing, intra-office, outgoing, long-distance and local traffic information, user call statistics, department call statistics
Routing processing: Outbound routing: Outbound routing attributes include enterprise internal, local calls, domestic long distance and international long distance.
Inbound routing: when analog trunk/FXO access, set the inbound strategy
Called number identification: Allows the use of different call-in strategies according to the incoming DNIS.
This function is usually used for extension numbers with multiple routing strategies
Policy routing: support routing backup, support time-based routing
Number change: supports insert/modify/delete operations of calling and called numbers, and support number change based on relay
Dialing rules: support digital map configuration, support routing-based dialing rules
Video call: support H.263, H.264 video encoding, support point-to-point video call
Data function: support static IP, DHCP Client, PPPoE, WAN sub-interface
Support routing mode, bridge mode, DDNS, static routing, NAT, port
Mapping, uPnP, virtual domain name, ALG, DNS, NTP, DHCP services
Internet behavior management: QoS strategy, broadband strategy
Security features: At the same time, it supports security protection functions such as firewall and anti-attack, anti-registration function, and registration packet current limiting function. Support the control and management of sub-role permissions. Support basic firewall function. Support VPN business IPSEC, PPTP mode, IP/MAC binding,
DDoS protection: Ping of Death, Teardrop, TCP Flood, UDP Flood,Traceroute, IP Spoofing, Port Scan, WINNUKE Attack
Management features: Provide WEB management interface, support self-service, support TCP/UDP, RTP/RTCP, Telnet, SSH, SNTP, TFTP, SNMP v2/v3, TR069 and other network management protocols, provide system tools, alarm management, log management
Remote management: SNMP V2/V3, TR069 TCP/UDP, RTP/RTCP, Telnet, SSH, SNTP, TFTP and other network management protocols
Protocol signaling: support multiple signaling such as PRI, SS7, R2, SIP, etc. at the same time
Stability and reliability: The main control module has a mechanism to realize the main and standby redundancy, and the main and standby switching does not interrupt the normal business, including (1) the voice interruption time of the connected conversation is less than 1 second; (2) the conversation in the process of connection (For example, the called party is in the process of ringing) After the active/standby switch, it can still be connected and talked normally.


Basic business

Intra-office call: Intra-office users of the MTEL series can be used as the caller or called to make voice calls with each other;
Narrowband inter-office call: MTEL series can communicate with PSTN or PSTN through PRI, R2, SS7 trunk Traditional PBX intercommunication;
Broadband interoffice call: MTEL series can communicate with other IPPBX, NGN or IMS intercommunication.

supplementary business

Calling services: local number query, calling number identification display, calling number display restricted services, unconditional call forwarding, busy call forwarding, call forwarding when there is no answer, call forwarding for unregistered users, blind transfer , Inquiry transfer, call waiting, call hold, three-way calling, speed dialing, flash hook permission, secretary service
Call restriction service: outgoing call permission, blacklist, call time limit, do not disturb, absent user
Pickup service: same group pickup, designated pickup
Hotline business: immediate hotline, delayed hotline
Ringing service: simultaneous ringing service, sequential ringing service, and alarm service
Value-added services: Voice to Mail, IVR, queues, seats, One Number, CRBT, billing services, call recording.


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